At Zest Properties, we strive to provide a flexible and accommodating rental experience.

 

However, we have set clear refund policies to ensure fairness and transparency.

 

Please review the following terms regarding refunds for our various rental options:

 

Desk Rentals

Customers must provide at least 7 days' notice before the start of their booking to receive a full refund.

 

If cancellation is made less than 14 days before the booking, no refund will be given.

 

If a customer has booked a 5-day rental and has already started their booking but chooses to leave early, no refunds will be provided.

 

If a customer provides 14 days' notice before the booking start date, they will receive a full refund.

 

Monthly Rentals

Customers who have rented a desk on a monthly basis and wish to leave early must provide at least 14 days' notice before being eligible for a refund.

 

HMO and Office Space Rentals

 

If a customer is renting a room in a House in Multiple Occupation (HMO) or an office space, the refund policy will be outlined in a separate rental agreement specific to that rental arrangement.

 

We encourage all customers to carefully review their booking terms before making a reservation. If you have any questions regarding refunds or cancellations, please contact our customer support team.

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